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Salesforce OmniStudio platform is a powerful tool that allows businesses to streamline their processes and achieve greater efficiency. It includes a range of tools and features that enable users to create custom applications, automate processes, and integrate with other systems. By becoming a Salesforce Certified OmniStudio Consultant, professionals can demonstrate their expertise in using this platform to help businesses achieve their goals.

Salesforce OmniStudio-Consultant Exam is designed for professionals who specialize in implementing and configuring Salesforce’s OmniStudio platform. OmniStudio-Consultant exam validates the skills and knowledge required to create and manage an integrated, end-to-end customer experience across multiple channels, including web, mobile, social, and email. Salesforce Certified OmniStudio Consultant certification is ideal for consultants, architects, and developers who want to demonstrate their expertise in designing and implementing custom, scalable solutions using the OmniStudio suite of tools.

Salesforce OmniStudio-Consultant Exam is designed to test an individual's knowledge and expertise in the use of Salesforce's OmniStudio platform. OmniStudio-Consultant exam focuses on various aspects of the platform, such as its configuration, design, and implementation for use across various sectors. As a Salesforce Certified OmniStudio Consultant, individuals can prove to be an asset to their organization and a valuable resource for clients seeking guidance on how to optimize their use of Salesforce's platform.

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Salesforce Certified OmniStudio Consultant Sample Questions (Q64-Q69):

NEW QUESTION # 64
When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.
What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?

A. DataRaptor Extract
B. DataRaptor Load
C. DataRaptor Transform
D. DataRaptor Turbo

Answer: A

NEW QUESTION # 65
When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.
Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF'

A. DataRaptor
B. OmniStudio Action
C. Integration Procedure
D. Calculation Procedure

Answer: A

Explanation:
The OmniStudio tool that the consultant should recommend to generate the pre-filled PDF is DataRaptor. A DataRaptor is a tool that can read, transform, and write data from Salesforce objects or JSON objects. A DataRaptor Load can write data to a PDF template using a PDF mapping file, and generate a PDF document with the contact information pre-filled. The PDF document can be stored as an attachment or a content document in Salesforce

NEW QUESTION # 66
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers

A. Integration Procedure
B. OmniScript
C. DataRaptor Load
D. DataRaptor Turbo Extract
E. FlexCard

Answer: A,C,D

Explanation:
The three tools that should be used in the solution are DataRaptor Turbo Extract, Integration Procedure, and DataRaptor Load. DataRaptor Turbo Extract can be used to retrieve all open cases that have a case type of
"network issue" from Salesforce in batch mode. Integration Procedure can be used to orchestrate the data flow between Salesforce and the back-office system, as well as trigger an email to the supervisor after the cases have been submitted. DataRaptor Load can be used to write data to the back-office system using REST or SOAP APIs. OmniScript is not needed for this scenario, as there is no user interface involved. FlexCard is not relevant for this scenario, as it is used to display contextual data on record pages.

NEW QUESTION # 67
When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverageon their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate?

A. OmniStudio Action
B. Calculation Matrices
C. DataRaptor Transform
D. DataRaptor Turbo

Answer: B

Explanation:
Explanation
The OmniStudio tool that the consultant should recommend to get the discounted rate is Calculation Matrices.
A Calculation Matrix is a tool that can perform complex calculations based on multiple input variables and output values. The consultant can use a Calculation Matrix to define the input variables, such as number of lines and internet coverage, and the output values, such as discounted rate. The Calculation Matrix can then apply rules and formulas to calculate the discounted rate for each combination of input variables

NEW QUESTION # 68
Which three use cases should be implemented using Calculation Procedures and matrices?
Choose 3 answers

A. Use the product color and capacity to determine the price of a product.
B. Use risk factors for an insured item to determine different insurance product options.
C. Use a house's address, size, and age of the building to determine an insurance premium.
D. Use rules to determine eligible insurance products based on a house's address and age of the building.
E. Use location and past usage to determine the monthly cost for an energy product.

Answer: B,C,E

Explanation:
Explanation
Calculation Procedures & Matrices are used to perform complex calculations based on input data and predefined rules. They are suitable for use cases that involve pricing, rating, scoring, or eligibility determination. Therefore, the use cases that should be implemented using Calculation Procedures & Matrices are:
* Use a house's address, size, and age of the building to determine an insurance premium. (This involves rating based on multiple factors)
* Use location and past usage to determine the monthly cost for an energy product. (This involves pricing based on variable inputs)
* Use risk factors for an insured item to determine different insurance product options. (This involves scoring and eligibility based on criteria) The use cases that should not be implemented using Calculation Procedures & Matrices are:
* Use rules to determine eligible insurance products based on a house's address and age of the building.
(This can be done using Business Rules Engine or OmniScript logic)
* Use the product color and capacity to determine the price of a product. (This can be done using simple formulas or lookup tables)

NEW QUESTION # 69
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